Support
Frequently Asked Questions
Quick answers to common application questions.
How long does the application take?
Processing times vary by destination and visa type. You will see estimated timelines once you select a route.
Can I edit my application after submission?
If you need to update a detail, contact support with your application identifier. We will guide you on next steps.
What file formats are accepted?
PDF and common image formats are accepted. Each document requirement specifies upload limits.
How do I track my application?
Use the Track page with your application identifier and your email or phone number.